Can I buy an App with my funding?

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Apps which have been specified and approved in a plan can be paid for with NDIS Funding.

AT explained

Assistive Technology (AT) provides the support a person with a disability might use to reach their potential at home, in the community and the workplace.

AT may be equipment or systems which help you with moving around your home or community, communicating with other people, processing information, and other daily tasks.

Supports may be included in your NDIS plan where it is a reasonable and necessary support that will meet your needs and help you pursue your goals.

It is important to know that the NDIS will not fund items that are more appropriately funded by another body or agency (for example the health sector). For further detail please refer to the Operational Guidelines (Planning).

Identifying your AT needs

Like many technologies, AT ranges from the really simple to the very complex and sometimes you may need help to figure out what is the right AT solution for you.

The process you will follow to access AT in your NDIS plan will depend on:

  • your specific AT needs
  • how complex your AT needs are
  • how you manage your AT budget.

The NDIS uses four levels to describe the complexity of your AT needs, and the AT complexity table provides some guidance and examples.

Low Cost Assistive Technology for Support Continuity during coronavirus (COVID-19)

During the coronavirus (COVID-19) pandemic response, we are hearing about innovative ways providers including Allied Health professionals are continuing to deliver services to participants – some of these are online.

We recommend participants and their families and carers work with their existing providers to discuss the best way to receive services and supports while maintaining physical distancing – this may include using available technology, developing exercise programs participants can do at home or borrowing equipment and keeping in touch over the phone.

Parents and guardians should also talk to their child’s provider about everyday activities they can do with their child, using items available at home and including new activities in everyday play.

To help participants continue to receive their NDIS funded supports and services during this period, the NDIA has temporarily broadened the flexible approach to purchasing low cost AT items.

This allows participants to access low cost AT items, such as smart devices and fitness equipment, in consultation with their existing support providers.

Participants can now use their existing NDIS funding to purchase an item if:

  • it will maintain funded NDIS supports like a program, therapy or requirement (for example physiotherapy or Auslan interpreting provided via video conferencing), and
  • the provider of supports has confirmed in writing the device is necessary to continue supports and services while maintaining physical distancing requirements, and
  • it is the lowest specification that will maintain funded supports, and
  • they do not already have the item, another suitable item or access to the item, and
  • the item has not been funded by another service system (such as education), and
  • the item or circumstances are not specifically excluded.
For further details regarding Low Cost Assistive Technology for Support Continuity during coronavirus (COVID-19) go to NDIS website.
“There is an art to listening ,  The ability to hear more then what is being said ,  To understand the meaning of every pause ,  To be able to offer the answers to make someone feel truly heard”                                                                                                                                                       -Anonymous

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