Trusted Plan Managers in Brisbane

Your own dedicated plan manager who cares.
A personalised service who knows your story

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Your NDIS plan : AIIM Choices personalised approach

Our NDIS plan managers in Brisbane are committed to delivering personalised and comprehensive support.

For us it begins with developing a relationship with each of our participants. This enables us to understand their plan from their perspective, and how we can help them achieve their needs and goals.

As an NDIS plan management provider, we’ll handle the daily matters related to the administration of your plan. We’ll also make sure that all of your NDIS invoices are always paid on time.

At AIIM Choices it’s about us supporting you and your needs. It’s about personalised help that makes a difference.

NDIS plan management in Brisbane– What you need to know

Our NDIS plan managers in Brisbane will take care of your NDIS invoices and provide helpful advice on how you can make the most out of your plan.

Plan management is funded separately from your NDIS plan. This type of service is mainly focused on the daily administration of your plan. 

Our plan managers help Brisbane NDIS participants by:

  • Overseeing and keeping track of their plan budgets
  • Settling the invoices from support providers
  • Processing NDIS-related claims
  • Offering helpful advice regarding NDIS-funded supports
  • Helping NDIS participants develop a better understanding of their plans

Plan managers are responsible for handling the daily invoice administration of NDIS plans

Through the services of our plan managers in Brisbane, you can focus on living your best life while they do the heavy lifting of taking care of your NDIS invoices. We’ll also serve as your guide through the NDIS plan renewal process.

Here at AIIM Choices, our mantra is “We listen, we care”. We’re not like other providers that only provide generic plan management services. We actually take the time to understand your goals and needs. We’re always committed to providing you with the best advice on support services without disregarding your personal preferences and choices.

At AIIM Choices, you’re still in control of your plan, and our managers are here to give you the best advice for free on how you can maximise your NDIS plan.

How much does NDIS plan management service in Brisbane cost?

The service offered by our plan managers is 100% covered and funded by the NDIS. It is separate from plan funding, which means we are paid directly by the NDIS to look after your plan.

No out-of-pocket plan management costs

Since we only charge the basic NDIS fee, participants don’t have to worry about out-of pocket costs when working with our plan managers in Brisbane. All NDIS participants can enjoy our services for free.

Sign-up for NDIS Plan Management today and a member of our friendly team will be in touch with you soon.

We listen

we care

why choose us

We take the time to get to know you and your unique needs.

We call this wrap-around support, and it’s at the core of what we do.

We do the heavy lifting

We take care of the boring parts of your plan, so you can focus on living your life. From managing your plan budget to paying providers and keeping you informed on your spending, we help you manage your plan effectively.

You remain in control

You’re in complete control, from choosing the services you want to use to deciding which day of the week to get your lawn mowed. Our role is to help you make the most of your plan, whatever that looks like for you.

Support in your language

We recognise the importance of offering support in a language you understand and feel comfortable with. If English isn’t your preferred language, our team can provide support in Chinese (Simplified and Traditional), Vietnamese, Turkish, Sinhala, Punjabi, Polish, Filipino, and Hindi.

What AIIM Choices can do

Guiding NDIS plan managed participants in Brisbane to be their best

Claim Lodgement

We lodge your claims with the NDIS, removing the burden of time-consuming administration.

Provider Management

We work with you to find the right providers for your funding and make sure they are paid on time, every time.

Budget Management

With our easy-to-use budget management app and monthly activity statements, you always know your available budget. 

We Listen,
we care

AIIM Choices will help you get the most out of your plan, managing your spending and getting the best possible value.


Frequently asked questions

Got questions?
We’ve got answers

AIIM Choices acts as your trusted NDIS Plan Manager in Brisbane. We handle provider invoices and payments, so your funding is used correctly and on time. This means less paperwork and more focus on your goals.

The process includes:

  • You engage a provider and create a service agreement
  • The service agreement is emailed to accounts@aiim.com.au
  • After receiving the service, the provider sends you an invoice
  • Once approved, you forward the invoice to AIIM Choices (accounts@aiim.com.au)
  • We claim the funds from the NDIS and pay the provider on your behalf

All services must meet NDIS funding guidelines.

You may be eligible if you:

  • Live in Australia
  • Are aged 9–65
  • Are an Australian Citizen, Permanent Resident, or Protected SCV holder
  • Under 9 years can receive alternative support funded by the NDIS
  • Disability caused by a permanent impairment.
  • Require disability-specific supports to complete daily life activities.
  • Do you need some support now to reduce your future need for support?
  • Do you need some support now for your family to build their skills to help you?

If you’re unsure about eligibility, AIIM Choices can help you understand your options.

We take time to explain the NDIS in simple, easy-to-understand language. Our support is culturally responsive and designed to suit each participant. This includes the following:

  1. Core Supports – supports for everyday activities
  2. Capacity Building Supports – supports to help participants build their skills and increase their independence.
  3. Capital Supports – supports such as assistive technology, vehicle modifications, home modifications and Specialist Disability Accommodation.

We also offer multilingual support, with staff speaking Mandarin, Cantonese, Turkish, Vietnamese, Sinhala, Hindi, Punjabi, Polish, and Filipino.

To prepare for the NDIS, gather relevant documents regarding information about your disability, and think about your goals and needs. Be ready to discuss how your disability impacts your daily life and what supports you may require.

Check our free NDIS Application starter pack guide and come prepared for your application.

Our prime focus is the participant, assisting them to maximise the benefits that their plan is designed to achieve. We view ourselves as part of a team comprising the participant and their family, and AIIM Choices. We believe in all working together in the best interests of the participant.

AIIM Choices provides wrap-around support – meaning that the participant is the primary focus and all services provided by the AIIM Choices Plan Management team are highly personalised. It’s about us fitting our services around your needs. You can chat to your Brisbane Plan Manager or a member of our friendly team on 1800 878 978 to discuss how we can support you to reach your goals.

We respond to emails daily with the turnaround for a participant Service Agreements to them for signing on the day we are contacted. With prompt telephone responses, we do our utmost to assist participants.

Also, there is a live chat function available on our website that links you to a Plan manager team member for more general enquiries.

Talk to us, we love you to ring in on 1800 878 978. You will be connected to a person to discuss your questions, not a redirection option 1, 2 or 3 depending on what you need.

There is no out-of-pocket cost to you.

Plan Management fees are fully funded by the NDIS and do not reduce your core supports. AIIM Choices charges the standard NDIS-approved fee.

Absolutely! You can change plan managers at any time.

Our team will guide you through a smooth, step-by-step transition. Visit our Switching to AIIM Choices page or contact us to get started today.

Our friendly professional team is ready to help you to in your NDIS journey.

We charge the standard NDIS fee, so there are no out-of-pocket costs for participants to work with us. Our services are free for every NDIS participant.