NDIS plan management, done better right in the heart of Darwin

Enjoy direct phone contact and support tailored to you by a dedicated plan manager.

Focus on what matters most with AIIM Choices

At AIIM Choices, we know that every participant has their own story, needs, and aspirations.

Our Plan Management Services offer complete support, starting with building a genuine connection so we can truly understand you and your goals.

We are here to help.

Our Darwin plan managers handle the day-to-day details of managing and implementing your NDIS plan, ensuring your invoices are processed quickly and accurately.

This means you can spend less time on paperwork and more time enjoying your supports, staying focused on your goals, and fully engaging in the things that bring you joy.

Understanding NDIS plan management in Darwin

Our Darwin plan managers take care of processing your NDIS invoices and offer guidance on making the most of your plan.

The funding for plan management is different from your NDIS plan’s budget. This services covers the ongoing administration of your plan so you can leave the paperwork to us.

Our plan management service supports participants in Darwin by:

  • tracking and managing plan budgets
  • paying invoices from your service providers
  • lodging claims on your behalf
  • offering free advice on NDIS-funded supports within your plan
  • helping you better understand how your plan works

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Plan managers take care of the day-to-day invoice processing for NDIS plans

With our plan management service in Darwin, we’ll take the stress out of paying your NDIS invoices so you can spend more time doing what you love. We can also guide you through renewing your plan and share practical tips to help you get the best value from it.

Our mantra is simple: “We listen, we care.” This differentiates us from other plan management providers because we make it a priority to understand your unique needs and circumstances. We’re committed to offering advice on support services that align with your preferences and choices.

You remain in full control of your plan, while our team provides free, expert guidance to help you make the most of your NDIS funding.

How much does plan management cost?

Our Darwin plan management service is fully funded by the NDIS and doesn’t come out of your plan budget. We’re compensated directly by the NDIS to manage your plan.

No out-of-pocket plan management costs

We follow the standard NDIS pricing, meaning there’s no cost to you as a participant. Our services are completely free for all NDIS participants.

Start experiencing better plan management in Darwin, Northern Territory, by signing up today. One of our friendly team members will then get in touch with you shortly.

We listen

we care

why choose us

We take the time to understand you and your goals

This personalised, wrap-around support is at the heart of everything we do.

We handle the hard work

From tracking your budget to paying your providers and keeping you updated on your spending, we manage the admin side of your plan so you can focus on more important matters.

You stay in control

You choose the supports you want and how you use them, whether that’s scheduling your gardening or arranging personal care. Our job is to help you get the most from your plan, your way.

Support in your preferred language

We know how important it is to communicate in a language that feels natural and clear. If English isn’t your first language, our team can assist you in Chinese (Simplified and Traditional), Vietnamese, Turkish, Sinhala, Punjabi, Polish, Filipino, and Hindi.

How do I apply for NDIS in Darwin?

Certain steps are crucial to applying for NDIS effectively. Our expert team is here to guide you through the process, ensuring a smooth and successful application. Let us help you access the support you need to thrive.

Want to talk through the phone?

Get on a call with us

Call us at +61 8 6245 3339 (Darwin number) from 8.00am to 5.00pm Monday to Friday to speak to our friendly experts.

Want to talk to us right away?

Live chat with us

Get instant response to your queries 8am-8pm Monday to Friday

WANT TO TALK TO AN NDIS EXPERT?

Are you looking for plan managers in the Northern Territory?

Contact our friendly experts. 1800 878 978 from 8.00am to 5.00pm Monday to Friday

What AIIM Choices can do

Helping NDIS plan-managed participants in Darwin to feel confident and supported every day

Claim Lodgement

We handle the lodgement of your NDIS claims, saving you from the hassle of time-consuming paperwork.

Provider Management

We help you connect with the right providers for your needs and ensure their invoices are paid promptly, every single time.

Budget Management

Our user-friendly budget app and detailed monthly statements keep you informed about your remaining funds at all times. 

We Listen,
we care

At AIIM Choices, we’re here to help you maximise your plan, manage your spending wisely, and get the best value from your supports.


Frequently asked questions

Got questions?
We’ve got answers

AIIM Choices Plan Management helps manage your NDIS funding by handling invoices, payments, and claims. This allows you to focus on daily life and the supports that matter most.

The process includes:

  • You engage a provider and create a service agreement
  • The service agreement is emailed to accounts@aiim.com.au
  • After receiving the service, the provider sends you an invoice
  • Once approved, you forward the invoice to AIIM Choices (accounts@aiim.com.au)
  • We claim the funds from the NDIS and pay the provider on your behalf

All services must meet NDIS funding guidelines.

Eligibility depends on:

  • Residency in Australia
  • Age between 9 and 65
  • Australian Citizen OR Permanent Resident OR Protected Special Category Visa holder
  • Under 9 years can receive alternative support funded by the NDIS
  • Disability caused by a permanent impairment.
  • Require disability-specific supports to complete daily life activities.
  • Do you need some support now to reduce your future need for support?
  • Do you need some support now for your family to build their skills to help you?

AIIM Choices Plan Management take a participant-centred approach, ensuring everyone feels confident and informed when using their NDIS plan. Our team takes time to explain things clearly and respectfully. The NDIS provides a wide range of supports for participants living in Darwin include:

  1. Core Supports – supports for everyday activities
  2. Capacity Building Supports – supports to help participants build their skills and increase their independence.
  3. Capital Supports – supports such as assistive technology, vehicle modifications, home modifications and Specialist Disability Accommodation.

We also offer multilingual support, with staff speaking Mandarin, Cantonese, Turkish, Vietnamese, Sinhala, Hindi, Punjabi, Polish, and Filipino.

To prepare for the NDIS, gather relevant documents regarding information about your disability, and think about your goals and needs. Be ready to discuss how your disability impacts your daily life and what supports you may require.

Check our free NDIS Application starter pack guide and come prepared for your application.

Our prime focus is the participant, assisting them to maximise the benefits that their plan is designed to achieve. We view ourselves as part of a team comprising the participant and their family, and AIIM Choices. We believe in all working together in the best interests of the participant.

AIIM Choices provides wrap-around support – meaning that the participant is the primary focus and all services provided by the AIIM Choices Plan Management team are highly personalised. It’s about us fitting our services around your needs. You can chat to your Darwin Plan Manager or a member of our friendly team on 1800 878 978 to discuss how we can support you to reach your goals.

We respond to emails daily with the turnaround for a participant Service Agreements to them for signing on the day we are contacted. With prompt telephone responses, we do our utmost to assist participants.

Also, there is a live chat function available on our website that links you to a Plan manager team member for more general enquiries.

Talk to us, we love you to ring in on 1800 878 978. You will be connected to a person to discuss your questions, not a redirection option 1, 2 or 3 depending on what you need.

There is no out-of-pocket cost to you.

The NDIS includes separate funding in your plan to cover Plan Management services. AIIM Choices charges the standard NDIS-approved fee.

Yes! You can switch to AIIM Choices at any time, and it won’t affect your NDIS plan.

Visit our Switching to AIIM Choices page or contact our team for support with a smooth transition.

Our friendly professional team is ready to help you to in your NDIS journey.

We charge the standard NDIS fee, so there are no out-of-pocket costs for participants to work with us. Our services are free for every NDIS participant.

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