The Personnel Group

Who We Are

The Personnel Group is a not-for-profit organisation dedicated to supporting people to live full lives. With over 38 years of experience, they are passionate about enhancing equity and inclusion by offering a comprehensive suite of programs across employment, health, training, and community services. 

With a vision to achieve outcomes closely aligned with individual goals, they strive to make a meaningful impact in the communities that they serve. Their services span across regional Victoria, NSW, ACT, Melbourne and Perth.

At the heart of The Personnel Group’s mission is a commitment to changing lives. Their programs go beyond job placements, focusing on well-being, skill development, and fostering lasting connections within the community. They believe everyone deserves the opportunity to succeed, and their caring approach reflects this belief.

By partnering with local employers and community groups, The Personnel Group helps create workplaces that celebrate diversity and inclusion. They are passionate about building stronger, more inclusive communities where everyone has the chance to live a full and active life.

Our Mission

The Personnel Group’s mission is to surround its clients with quality programs and services to help them live fully and equally in their community. They do this by providing a variety of services across the Employment, Health, Training, and Community divisions, where their clients can seamlessly connect to services across the organisation.

This mission supports the company’s purpose, which is to create equity and inclusion through Employment, Health, Training and Community Services. It serves as the driving force that pushes them to bring meaningful change to the lives of their clients as well as the communities that they serve.

The Impact Of Our Clients

For The Personnel Group, customer feedback plays a pivotal role in shaping their strategic direction, providing invaluable insights into the effectiveness and relevance of their services.

By gathering feedback during face-to-face appointments and through biannual surveys, The Personnel Group is able to gain a comprehensive understanding of their strengths as well as areas for improvement across various stakeholders.

Additionally, feedback from their own team members offers a holistic view of their operations. This collective input is instrumental in identifying opportunities for enhancement, ensuring their strategic plan remains aligned with their clients’ needs and expectations. Through this approach, they are able to ensure that their business continuously evolves and remains client-centric.

Our Commitment To Our Community

The Personnel Group has a strong desire to foster inclusivity, growth, and support for all community members.

Community involvement is at the heart of what they do because they understand that strong communities are built on mutual support and collaboration. By actively engaging in community service, they are able to enrich our own company culture, fostering a sense of purpose and pride among their team members. 

In essence, their commitment to the community reflects their core values and fuels their mission to make a tangible difference in the lives of those around them.

The Personnel Group’s Services

The Personnel Group’s main services can be categorised into four main divisions: Employment, Health, Training, and Community. Through these services, they aim to surround their clients with quality programs and services to help them achieve their goals.

Employment Services

At The Personnel Group, they believe that everyone deserves the opportunity to find meaningful work—no matter the challenges they face. Their employment services are thoughtfully designed to support individuals with disabilities and those from disadvantaged backgrounds, helping them take important steps toward independence and personal growth. Here’s a closer look at how The Personnel Group’s services make a difference every day.

Disability Employment Services (DES)

For The Personnel Group, it’s not just about getting people jobs—it’s about making sure they thrive in their new workplace. Their DES program connects people with a disability, injury and/or mental health condition, to local employers who share their commitment to inclusion.

Alongside job placements, The Personnel Group provides ongoing guidance, from tailored training to on-the-job support, helping individuals grow in confidence and independence at work.

Employment Services for NDIS Participants

Through the NDIS, The Personnel Group helps participants set meaningful career goals and work towards them. Whether it’s building job skills, people skills, or gaining work experience, The Personnel Group is there every step of the way.

Each NDIS participant has a tailored plan to meet their unique needs and goals. They understand that employment isn’t just about income—it’s about purpose, connection, and belonging.

Health Services

The Personnel Group’s team of health professionals are passionate about supporting and guiding individuals on their journey towards gaining better health and a fulfilling life. They provide health services to children, adolescents, and adults, across their network of offices and also via telehealth. 

Psychology Services

The Personnel Group’s psychology team provides therapy sessions for a wide range of mental health conditions and issues, all aimed at helping individuals, parents and families.

They will develop a personalised plan that addresses an individual’s challenges and a strategy on how you will achieve personal growth and well-being. They can also deliver psychology sessions via telehealth, making it more accessible for everyone.

Psychology Assessments

Understanding someone’s mental health needs is essential for providing the right support. The Personnel Group’s psychology assessments are available for both children and adults.

These assessments can include cognitive assessments, Autism diagnostic assessments and ADHD assessments plus other assessments to gain a full picture of an individual’s strengths and limitations.

Occupational Therapy

The Personnel Group can provide OT services to people of all ages. Their OT team works with individuals to develop their gross motor skills (balance, coordination), fine motor skills like handwriting, social skills, and assist with strategies for sensory and emotional regulation.

They can also complete assessments for functional capacity assessments, sensory profiles, assessments of fine and gross motor skills, and handwriting assessments.

Positive Behaviour Support

The Personnel Group can provide Positive Behaviour Support to enhance the quality of life for individuals by reducing challenging behaviours through individualised and comprehensive behaviour support plans.

These plans adopt proactive strategies, skills development, and environmental adjustments to prevent challenging behaviours from occurring.

Workplace Wellness Programs

The Personnel Group offers various wellness programs aimed at fostering inclusive and supportive workplaces.

Through Employment Assistance Programs, Mental Health First Aid courses, and Work Assist support programs, The Personnel Group provides workers with the resources they need to improve their mental health and well-being at work.

Presentations and Group Programs 

The Personnel Group regularly hosts workshops, presentations, and group programs tailored to meet the unique needs of their community.

From well-being seminars to group therapy sessions, these events aim to promote social inclusion while helping participants develop the skills they need to deal with daily challenges.

The Personnel Group’s health services embody their commitment to caring for the whole person. With a focus on well-being, The Personnel Group ensures that people feel supported every step of the way. Find out more about their health services here.

Community Services

The Personnel Group goes beyond employment support by offering services that create meaningful change within the communities they serve. Whether it’s helping families, supporting students, or guiding people toward brighter futures, these programs reflect The Personnel Group’s deep commitment to fostering connection and opportunity.

Assisted School Travel

As part of the NSW Department of Education’s program, The Personnel Group ensures that students with disabilities receive safe and reliable transport to and from school.This service also offers meaningful work opportunities for individuals who assist families and schools in making each trip a success.

Parent Pathways

The Personnel Group is a Parent Pathways provider in the Murray and Riverina regions of NSW.  A Parent Pathways mentor can provide flexible support to help eligible parents of young children achieve their personal, work, and study goals.

Shared Experience

This 12-month program, available in Wagga Wagga, NSW, supports people with disabilities or mental health conditions in developing the skills needed for meaningful employment. With group training, work experience opportunities, and assistance in earning a Certificate III qualification, participants are set up for long-term success.

Support Coordination

The Personnel Group’s caring Support Coordination team ensures individuals receive the services they need, helping them achieve personal goals. The focus is on building the confidence to manage their own plans and thrive independently in the future.

Get in Touch with The Personnel Group

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