Han’s story

Key Points:

• Lily contacted AIIM Choices for help with the NDIS access application for her son Hans.
• AIIM Choices supported them through the application process and linked them to early childhood services.
• Hans appointed AIIM Choices as his NDIS plan manager after his plan was approved.
• Through NDIS plan management, AIIM Choices helped pay therapy bills, track funding, and support Hans’s progress.

Summary:

Lily approached AIIM Choices for help with her son Hans’ NDIS application after ongoing concerns about his development. AIIM Choices supported the access request, guided the family through the process, and then provided NDIS plan management services to manage Hans’s funding and payments. With timely bill payments, clear budget updates, and ongoing support, Hans was able to access therapies and show improvements in his capacity.

Outline: 

1. Introduction
2. Accessing NDIS Plan Management with AIIM Choices
3. How AIIM Choices Helped Hans Thrive

In Oct 2021, Lily approached AIIM Choices with her 5yo son, Hans. His parents were concerned when Hans was 18 months that he had not developed language, was not using eye contact and was not interested in play. Then Hans was sent back to China for early intervention. Since Hans’ return his family’s concerns have persisted. Lily was really worried about Hans.

Accessing NDIS Plan Management with AIIM Choices

Lily contacted AIIM Choices for the NDIS access application. AIIM Choices linked Hans to the local early childhood partner, supported the access request, and pointed the parents in the right direction when they were at a loss regarding how to proceed with the application.

After being approved for the program, Hans appointed AIIM Choices as plan managers. The AIIM Choices team provided great feedback, knowledge and support regarding NDIS guidelines and support budgets. Lily was made to feel comfortable and knew that her son’s funding was in more than capable hands. She was able to contact Hans’ plan manager via AIIM Choices’ WeChat whenever she had any questions.

How AIIM Choices Helped Hans Thrive

After taking on and going to therapies, Hans’ capacity is improving. AIIM Choices is able to pay Hans’ bills promptly and provide the ongoing funding status. The therapies via the ECEI program also helps Lily to monitor and reviews Hans’ progress and give her updates on Hans’ condition.